Episode Fourteen: Patient-Centered Care: A Conversation with Emma Soy, CEO of Gentle Shepherd Care

Welcome to another episode of Carolina Senior Talk!
Your host Dave Edwards sits down with Emma Soy, RN, BSN, MA, the CEO & Founder of Gentle Shepherd Care (https://gentleshepherdcare.com/). With over 30 years of experience in major healthcare systems across the U.S., Emma shares her journey back to direct patient care and why advocating for quality of life is at the heart of her mission.
From reducing hospital readmissions to ensuring seamless care transitions, Emma has dedicated her career to understanding and addressing the needs of older adults and their families. She discusses how Gentle Shepherd Care takes a proactive, compassionate approach—collaborating with physicians, outpatient services, and rehabilitation teams to provide unparalleled support.
Key Takeaways from This Episode:
✅ The Importance of Patient-Centered Care – How Gentle Shepherd Care prioritizes dignity, independence, and well-being.
✅ Reducing Hospital Readmissions – Strategies for seamless transitions across care settings.
✅ A Holistic Approach to Elder Care – The role of family, advocacy, and proactive healthcare planning.
✅ Emma’s Vision for Aging with Grace – Insights from her work with the National Care Planning Council and her extensive healthcare background.
🔊 Tune in now to learn how Gentle Shepherd Care is redefining elder care—one patient at a time.
🎙️ About Carolina Senior Talk
The Carolina Senior Talk podcast is your essential resource for navigating today’s senior lifestyle—covering retirement finances, healthcare options, home equity, aging in place, and more. Hosted by Dave Edwards, a 22-year real estate professional, and supported by Welcome Home Properties, this podcast brings you expert advice and invaluable resources to help seniors and their families make informed decisions.
📌 Find more episodes at: https://www.carolinaseniortalk.com
📌 Sponsored by: Welcome Home Properties
📌 Contact Dave Edwards:
📞 Phone: 704-907-7989
📧 Email: Dave@WelcomeHomeNC.com
🌐 Website: https://www.WelcomeHomeNC.com
📌 Licensing & Disclaimers:
The information provided is for use as a training tool only. The information is not intended, nor should it be relied upon, for any other purpose. The content contained herein is not guaranteed or endorsed by the company or any company mentioned, nor is this content meant to be an offer of credit. You are strongly encouraged to consult your professional mortgage advisor before acting upon any information in this podcast.
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